disaster
I called up a company to unlock the door of my van in which I left my keys. My whole key chain was inside including my keys to my apartment, car itself, etc. It was 5:30 pm and they told me their serviceman is off for the day but they will send some other company. They transferred my call to Zaitoun Towing company. "Carlos" from Zaitoun Towing called me in half an hour and told he would be there in one hour. It was cold, November 28th, the day the first snow fell down. Guess what? He never showed up. I couldn't call him back, I don't have caller id feature. Next day I called him to ask what was going on, told him I waited for him for hours outside in the cold. He didn't understand for a while, told me he was busy and I am taking up his valuable time. then he realized who I was and asked if I still wanted him to come, because now he really would be able to. His license must be revoked for the sake of humanity!