Tim.. salesperson charge me $20.00 for delivery, meanwhile their truck was picking up a smash car car right across the road from my business. told me they never come to Sarnia, said it was being delivered by campar, thats why $20.00 extra. don't deal with this scammer if you call there.
How about you say hi, state the name of business and ask what the call is in regards, then at the end the call saying GOODBYE or thanks for calling!
I understand you may be busy and such, but my goodness how much time does it take to say goodbye!
Or thanks for calling!
How you communicate with customers goes a long way.