I wish I could give them 0*. They are highway pirates, they will hold your car hostage. Save yourself time, money, and headaches and go with a smaller company who understands human decency. (I had to call CAA to come get my car from the lot because they wanted to charge me $200 to tow my car and were charging me $60 everyday. They yelled profanity at the CAA guy while driving by while he was hooking up my car.)