After getting my car towed, at first everyone at the office seemed very helpful and reassured me that i did not have to worry about a single thing. After more consideration, i decided that it was best to bring my car into a dealership i was more comfortable with. Once i started asking for the release fee for my insurance (which also called many times) i got told that they did not want to release my car until i got it done here. They refuse to answer my insurance company and my car is sill there.