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So disappointed with this business. Placed a $150.00 order n Monday for a delivery on Tuesday before noon. Was advised delivery could not be guaranteed as their deliveries don't start until 11:00 am. I explained the recipient was only in her office on Monday and Tuesday morning. So I guess I need to find a florist who does deliver in the morning and can guarantee it before 12.00.
i have received flowers from Red Rose a number of times, they were all beautiful arrangements and if you follow their instructions, change water daily, they last for weeks./ Keep up the good work. Donna
I ordered the "deluxe florist choice" for $75 for my wife on Valentine's Day. I ordered on the net 7 days in advance. My experience was as follows: (i) the flowers, only 8 single roses, were not delivered until after 8 pm, (ii) a balloon I ordered was not delivered although I was charged for it, (iii) I called the shop 3-4 times but the phone was never answered; mailbox was full so no messages, (iv) sent a message via their website requesting a refund for the balloon, but no answer.
Avoid this place! All my orders have been placed days in advance. The last three have been abysmal! One came as spray painted flowers for my daughters graduation which didn’t last the day, the next one was my wife’s birthday which was delivered at 9:45 at night and the last straw was Valentine’s Day. Getting the random call the day before from Marg for an additional $25 (extortion fee) delivery fee and then not delivering after! Then they have a young gal new to the shop managing the phone!
Terrible service. Rude employees.
A disgusting company. Where to start? The flowers arrived well past the time they were supposed to, the driver's response? "here are your flowers" and walked away. I guess it's okay if the flowers are great right? Wrong. Despite missing the event, the flowers were of remarkably poor quality and in no way reflected what was shown. The order was for "premium" flowers. What arrived were flowers that were not listed in the advertisement, less flowers and lots of green filler plants. Unacceptable.
Ordered a cactus arrangement for same day delivery and the service was awful! Woman working was rude and defensive and product was poor quality (did not match the website) and overpriced. Delivery showed up 4.5 hours later than what they guaranteed and no one apologized for the tardiness. Do NOT buy from here. I have never written a negative review about any place but created an account specifically to write this review. One of the worst customer service and products I have ever experienced. Do not be fooled by the "family owned business" or "free delivery" advertisements.
Right.. thought my girl should write the review so you can all see what these muppets are like so here's her review: I am a girl. I love flowers. And never in my entire life have I been unhappy to receive flowers. UNTIL RED ROSE FLORISTS CAME INTO EXISTENCE and my boyfriend fell for its false advertising and poor service. The flowers actually WERE delivered to me. Yes, they did arrive but a few days later than they were supposed to. (Good job Red Rose Florists, it seems like delivering to the right person on the right day, or just delivering AT ALL is a huge challenge to you.) But the flowers I received were completely different from the pictures they advertised, and when my boyfriend told me how much he spent on them... I was livid and speechless. I'm sure these reviews say more than enough -- don't even bother with such a company that can't deliver any value to its customers. They're rubbish and when you try speak to them, they're just plain rude. EDIT: Here are the flowers after a day!!
Recently we attended a wedding where the florist didnt show up, that being said we needed some flowers so we called Red Rose, they had an arrangement made for us by the time we got there. They were great to work with and now we know this is the place to order from!
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