The Masque Costumes Ltd
3.7/5
Détails
Information
Évaluations
Localisation

Produits et services

  • Chaussure de danse à claquettes,
  • Chaussures de ballet,
  • Chaussures de danse,

Marques disponibles

  • Mondor,
  • Capezio,
  • Bloch,

Langues parlées

  • Français,
  • Anglais,
Localisation
5-9250 MacLeod Trail SE, Calgary AB T2J 0P5
Information utile

Heures d'ouverture *Horaire des Fêtes

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Ce contenu est uniquement en anglais

A focus on customer service and a store consistently stocked with the most current product makes The Masque the go-to place in Calgary for costumes and dance supplies. “We’re definitely a destination store,” says owner Cynthia Collens, whose mother started the business in 1974. “It wouldn’t matter where we were, people would come and find us because we carry a lot of unique items.”

The Masque has been family run since it opened; Cynthia and her sister-in-law Linda Booth now run the business. “We don’t do a lot of advertising, it’s mainly word of mouth," says Cynthia. "Now we’re seeing the kids of the previous generation come in.”

The 4,500 square foot store is unique in that you can find any kind of costume or dancewear you can think of, and if they don’t happen to have something in stock, they'll bring it in for you. “We’ve always been one of the largest suppliers in Western Canada,” says Cynthia. “Most people want to be unique and feel good, so they come to see us.”

Évaluations et commentaires - The Masque Costumes Ltd

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3.7/5
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    speakthespeech
    Par

    Today was my firs...

    Today was my first experience entering The Masque. I had previously called to enquire about boys tap shoes, and the woman I spoke to was lovely. When I arrived instore, and I asked about taps, the young lady behind the counter looked at me as if were a Martian. Even after I told her what I was after. Finally I asked, "Should I just go look?" She followed me back, didn't know the sizing, the ordering, and her colleague came by and THREW my purse to the side, spilling the contents, Disgusted

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    Réponse d'entreprise 10 février 2016

    Speakthespeech, First I would like to apologize for the delayed response and secondly I would like to apologize for your bad experience. We have been in business for over 40 years and you don't get there with bad customer service. Unfortunately that was not your case. We have spoken to our staff and reminded them of the importance of customer service. If you would like to call the store and talk to one of the owners, we would like to apologize to you personally.

    Theeory
    Par

    Customes Galore...

    Great selection plus endless possibilities to satisfy the hearts of most creatives. This will definitely be my first destination when I explore costume options for events, performances, or holiday needs.

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    Réponse d'entreprise 28 mai 2012

    Thank you! We strive to provide excellent customer service and an unique shopping experience. Please come see us again soon!

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