Great family owned business. They are working so hard and keeping their customers and staff safe during this pandemic. Knowledge staff and friendly too.
Paid $60 for delivery. They accidentally Shipped 8" joist hangers instead of 6" joist hangers. Rest of order correct. I get it. Mistakes happen.
However, it cost me about $100 OUT OF POCKET to replace and return joists. (Labor and Fuel)
Brought up to Management (ownership) when returning the wrong joists. Explained legitimate out of pocket costs and got a shoulder shrug. Too bad, so sad.
Not a good experience.