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  • alignement de roues,

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  • vietnamien,
  • anglais,
Localisation
3059 Kingsway, Vancouver BC V5R 5J8
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Évaluations et commentaires - Big O Tires

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3/5
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3
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    dair9023
    Par

    Worst customer service I’ve experienced in a LONG time. Went in to get wheels retourqed as advised when I purchased 4 new tires from a big o tire location elsewhere. I got a lecture on how wheel nuts do not need to be retourqed . To make an appointment ( they don’t answer phone ) I think he needs to retire.

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    Réponse d'entreprise 20 novembre 2022

    We suggest rather than parking in the driveway and expecting immediate service, to make an appointment like the wise, non-narcissistic customers that were in cue ahead of you. Always being in a hurry or 'not wanting to wait' might be a glimpse into something deeper. If you believe others should ACT the way YOU EXPECT, the quality of your public-interactions are likely to suffer as they seem to have in this case. p.s. did you tip your last tire guy? The Service Industry works hard for you.

    Mike Peredo
    Par

    I had a very upsetting experience with this business today. I showed up to pick up a tire for a friend who was out of town. The owner was rude, condescending, smug, with poor communication skills. I did not feel at all treated with respect but instead felt abandoned, accused and incredibly insulted. The owner was more interested in being "right" then in taking any ownership of his customer service skills. I suggest he watches the "tape" and try to learn how he can improve or retire.

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    Jami9066
    Par

    I do have to say that being a first time customer, I’m very impressed with the quality, customer service and the prices are very fair. Everyone in the business was super friendly. Thanks, guys!

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    geor8460
    Par

    2 failed attempts to patch my side wall then refused to look at it the third time, I gave up and went to Fountain Tire to get a brand new tire

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    SorelleC416573
    Par

    I hit a curb and toasted a tire and wheel right *before* the first winter storm of the season. Even though I was only interested in one cheap tire, they spent a lot of time and energy taking my calls and emails and when I finally got to the shop, they were fast, friendly, efficient, unflappable and even cheerful in spite of insane line-ups.

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    RandyS326180
    Par

    Big O Tires does ...

    Big O Tires does auto repairs, auto servicing, tires, wheel alignment, brakes, tire repair, tire sidewall repair, shocks, oil change and so much more

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