Through the months I went to the drive through at Burger King located on Montrose rd in Niagara Falls and a nice gentleman at the window served me excellent Pretzel King burgers or Bacon Kings, professionally made(the best tasting burgers in the world really), perfectly freshly made served to me right away. I dont know what happened today on Nov 28, 2019 around 12:30 pm but that gentleman was not there and she served me a Bacon King that was cool-warm as if it wasnt served to me right away.