Enterprise Rent-A-Car
1/5
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1717 Rue Berri, Montreal QC H2L 4E9
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Évaluations et commentaires - Enterprise Rent-A-Car

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    tkat1542
    Par

    I had THE WORST experience a enterprise, if I could give negative stars, I would. On top of not giving me the car that i reserved, i got charged for an extra day that i didn't even have the car for all because one of their employees gave me false information. And when i tried to call to work things out, i either got put on hold or the person would say “oh, I’ll check things out and call you back” and then never call me back. Terrible terrible service.

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    mary4204
    Par

    Due to travel issues,I was 2 hours late for my reservation. When I arrived during normal business hours, there was no one. I called & spoke with the manager, Karim H. He said he cancelled my reservation after 1 hour. I have never seen this policy & I could not find it stated anywhere. I apologized & asked if I could still get it. He said I must wait 45 min. The way he spoke to me was appalling. He berated me, was condescending & rude. There are plenty of bad reviews online that reiterate this

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