This was my first time at this Mr. Lube. While I was waiting for my service I was offered a complimentary beverage of my choice and a news paper. The lady that checked me in was very polite and apologetic for not getting to my vehicle faster. As I had not felt ignored and as she was so polite and friendly all was off to a good start. Once I got into the oil change bay the various steps and processes were explained to me. The technician looked up my vehicle and advised me of the upcoming service schedule which I found both helpful and beneficial. The staff were professional and polite and did not try to sell me things I did not need. I found this to be a breath of fresh air as I have often felt taken advantage of at other oil change places. As I had not had my vehicle serviced in a very very long time there were a number of services I had done. Because I asked them to do few different things for me they freely offered me a better deal than the $10 off coupon that I had handed them at the beginning.
I do not live in Edmonton but will now make the trip back to this Mr. Lube every time my vehicle requires service. I can honestly say I actually enjoyed myself while there and left in great spirits. I told them I would be giving them a good review. Phil a really nice gentleman even contacted me after to give me a survey code so that if I wanted to fill it out I would have the opportunity to win free product or money. Thanks Phil, I will definitely fill out that survey. This has been by far the best experience I have ever had while getting my vehicle serviced. I saw Phil around a lot while I was there offering assistance to the technicians and training. Now I don't know a thing about servicing a vehicle but Phil really seems to know his stuff and is providing an excellent level of training to the staff there. I can only speak about my experience. I found the service was exemplary.Lire plus
These guys were awesome! Outstanding service, my oil wasn't dirty enough and try showed me and said they would feel terrible changing my oil then. And they even filled up my windshield washer fluid. Would give 10/10 stars if I could!Lire plus
AT THE PRICE OF AN OIL CHANGE, I CANNOT SEE WHY THEY WOULD NOT FILL UP YOUR WASHER FLUID AND MAYBE BRING THE CUSTOMER BACK AGAIN. NOW I WILL CONTINUE WITH MY DEALERSHIP WHERE ALL FLUIDS ARE TOPPED OFF
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Garantie approuvée. Changements d'huile, filtres et la plupart des principaux fluides. LubeCity est également un centre de remplacement de batterie AMA. Pas de rendez-vous ! Les éc...plus...Plus de texte
If you want things done right the first time, see Sonny. Customer Service is outstanding, go out of their way to ensure customer satisfaction. I have had two vehicles repaired with Sonny and each time I was extremely happy with the outcome. I would highly recommend taking your vehicle to Speedy South. Lire plus
Love this place . Not over priced like some and don’t try to up sell you . Lots of cool stuff to look at while you get your oil changed. Definitely recommen Lire plus
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