I ordered online # of catfood & other cat items for home delivery as I am unable to drive. When I recd the box of items, it was missing 1 of 4 mega pack of dentabites. I called the Regent store as that is where delivery items are pkgd & sent out & spoke to the Mgr.To resolve he arranged to have the missing pack plus 1 more delivered to me even though I live on the other side of the city. which far exceeded my expectations. Unfortunately I did not get his name. Excellent service.
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