The Garage Store
3/5
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1060-2600 Portland St SE, Calgary AB T2G 4M6
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Évaluations et commentaires - The Garage Store

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    handhn
    Par

    Poor Customer Service at Garage Store in Calgary

    Poor Customer Service at the Garage Store in Calgary A couple of weeks before Christmas I went to the Garage Store in Calgary to get my husband his Christmas present. Since I didn’t want him to find it, I said I would come back and pick it up just before Christmas. I had a very clear conversation with the staff member who said the Garage Store would be closed December 24th. I left him with three contact numbers if they were needed. December 22nd, I went to the Garage Store only to find it shuttered. I called that day and the next leaving 3 or 4 messages, emailed the 3 contact names on the website, but did not get any responses. So, two days before Christmas and I did not have a present for my husband and it was much too late to order the item online and have it here by Christmas. Even though I had not heard from the Garage Store at all, on Jan. 5th I decided I would stop in and give them a chance to make it right. I spoke with the same young man I had dealt with previously and he showed some genuine concern and offered me no GST in compensation. As I was asking if they would be willing to match a price (an additional 5% posted prior to Christmas at an Edmonton store) an older woman came out asking what the issue was. I explained again and she informed me that they were on 10 days vacation and if I wanted to ask for a price match, I could go buy the item there. Needless to say, I walked out of the Garage Store and they did not get my business. Based on my experience, if you want to feel like a valued customer where you spend your money, I can only suggest that you look around before giving your business to the Garage Store in Calgary.

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    YellowK
    Par

    Great Garage Cabinets

    My new house and garage were in need of some sturdy cabinets so i gave these guys a call, they like their ad said that they had something for every budget! I was able to get the products i needed at a price i could afford! Everything i purchased is working great and cant wait till i have a bigger garage so i can go back!

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