Very unprofessional and would not listen to what I was trying to say about it not spinning told me I need control board and door lock I asked them if it could Just be the cold water valve and was told that has nothing to do with the spin cycle so 675 dollars later the machine still did not work I replaced the valve my Self and works just fine they will not refund any money for the parts they put in cause I went and put a valve in a month after trying to get them to come back to fix the proble