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The waiter was pretty nice and polite. The steak on the bun was delicious as well as the steaks the other people ordered and also there fried cheesecake was perfect. I would definitly go again.
I have never been so digusted with a restaurant in my life.. the service was horrible it took forever to get our drinks and then ages for the food. My steak was very under cooked for what I had ordered, I burned my mouth very badly on the mashed potatoes, the gravy was very very hot. then when I asked to have the steak cooked a little more, my plate can back and my mashed potatoes were all over the place, I found a unidentified object in my onion rings, there was something hard in the potatoes and the steak was so grizzly it was nasty. needless to say that I told them to take it back and that I wasn't going to pay for it...then when they asked if I wanted something else instead I asked for the back ribs and low and behold they were all out of them. That was the icing on the cake for me. At that point I didn't bother ordering anything else. I will NOT return....
Ordinary food. Everything is pre-made therefore you cannot special order anything. The salad is disgusting with huge chunks of iceberg lettuce.. don't waste your time.
Service was terrible. First, the waitress missed me when asking what we wanted to drink. Not sure if she didn't see me or if she just completely forgot about me. Then, when she came with the drinks she forgot one of my friend's iced teas. A little while later when my friend asked for a refill, it took more than 10 minutes before he finally got it. That's not all, it almost took longer to get our bills than it took to get our meals. Maybe they shouldn't spend so much time and have half of the staff singing silly songs to people when it's their birthday. It doesn't stop there, they also charged me for a drink I didn't order. On top of that, they missed giving us a bill when one of my friends said he would pay for his and someone else's bill. We were considering just paying it and leaving because we already wasted 20 min waiting for our bills, but being the nice guys that we are, we told her about the mistake. As for the food, i seem to recall it tasting better at the Merivale location for some reason. And when we got our bills, they gave us lollipops instead of mints??? -1 for that.
Food was mediocre. Food tasted better last time we went to the Merivale location for some reason. Service was slow & terrible.
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