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Caesar salad was made with iceberg lettuce (very disappointing) pizza was made wrong..and we were given an excuse as to why this happened instead of them fixing it! (How rude!) there was no cutlery on the table, we couldnt find the server to ask, we didnt get refills, our bill was all on one when we specifically asked for seperate, then they came messed up! very disorganized...it seemed like there was one server for the whole restaurant!
I love Boston Pizza. It is by far my favorite place to eat and hang out. The atmosphere is perfect for anyone. A family dinner. Sports games and bar. Large parties. Boston Pizza is the place to be. The food is great. The staff is great. Even when they're busy you can rely on the staff getting your orders quickly while still mainaining a smile. I would recommend this dining expierience to everyone.
Where to start? the service was dreadful. We sat for ten minutes in full view of the bartender/server before she asked if we would like a drink. She then took our order and proceeded to SIT with her "friends" at another table. Then she must have forgotten our drink order because she inquiringly yelled across the bar for us to repeat it. We failed to order any food, realizing this was the time to spare ourselves of disastrous service. The main issue, and why this is being written, was the lack of manner, sincerity and attention that servers should respectfully give their patrons. I know because I work in the same industry and would do so for ALL my guests. The bartender was audacious enough to SIT with her friends and chit chat while the few other tables in the restaurant cast their eyes looking for one thing or another from her. Maybe this sheds light on why the dining room was vacant by 7:30! We got no bill: we left (way too much, by the way) our money on the table and got out the door before she even noticed we had to get going. One positive amidst all this chaos: getting a job here should be straightforward as only rudimentary social skills are required!
Excellent service, with a polite yet animated waitress. Truly a delight. The food was also excellent, and after one mixup with the size of our pizza, on the fault of the kitchen (I saw the pad she wrote the order down on), we received a second pizza of the correct size, and got the smaller sized pizza for free. I would return to this location if I am ever in the area.
I have heard all sorts of things about Boston Pizza, but now i have my own idea about it and that is why i wanted to review this restaurant. This restaurant is amazing the staff are so friendly, although we went to go and try the mushroom caps that are supposed to be so good, we couldn't get them, the server kindly explained to us that they were not serving spinach, and i am glad they weren't i had forgot that they was an issue with it. The thai chicken bites were amazing and the meals were awesome and the dessert, i could not have asked for anything better. We were in a little bit of a hurry and they got us out just in time to catch our movie, thanks Bston Pizza, can't wait to see you guys again, hopefully soo for that new RIBRAGEOUS promotion in October that sounds so... good !!!!!
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