Valleyview Treatment Center

i had some tests done and was called to come in and talk to the doctor about the results, the person on the phone was extremely rude and informed me it would be 5 weeks for the next available appointment .

I just called for information, first time calling, found a bit of attitude from receptionist, but when she called me 'hon' she lost me. How disrespectful. I ran a business and some training is needed here!

Amanda

I love Dr Debeer! He's a great family doctor. Unfortunately tho, there has been a change in the office. They've added new doctors (which is great) BUT now it's unbelievably hard to get through on the phones to make an appt! There needs to be a better system then what they doing now. It's very frustrating having to continually call through out the day and not get through!

Asked for a referral and the Dr. said it was taken care and done. The referral never got to the other clinic. Unreliable.

The receptionist was rude. She was so flippant that she was practically rolling her eyes at me. They had booked me for a new patient appointment and I called to cancel a week in advance. When asked to book a new appointment I was told I had be flagged (blackballed) as "walk in only". I asked why, and the receptionist said she was just there on weekends and she had no idea what they did during the week, and the weekday staff cause her nothing but problems. I won't be back as a "walk in only".