Montfort Mediterranean Grill - Brant St.
3.1/5
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796 Brant Street, Burlington ON L7R 2J2
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Évaluations et commentaires - Montfort Mediterranean Grill - Brant St.

Quelle note donneriez-vous à cette entreprise?
3.1/5
  • Excellent
  • Très bien
  • Bien
  • Faible
  • Mauvais
2
6
3
3
3
  • Atmosphère:
  • Nourriture:
  • Service:
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dani2778
Par

It’s too bad!! I have been regular here for 5 years, since I have lived in Burlington. And honestly never had a problem until now after they have renovated and new waitstaff. Horrible service asked for extra garlic sauce I don’t mind paying if that was problem but she smashed it on table and had to ask twice for it and made it seem like I was inconviencing her. I double thinking coming here again!!

Atmosphère: 5/5
Nourriture: 5/5
Service: 1/5
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4xtcsoul
Par

Horrible service

I go to montforts a lot, don't get me wrong the food is great when you aren't being ignored for an hour. Usually when you go in they expect you to seat yourself so we usually grab a booth that seats four. This time a large group had come in with us and sat at a couple tables pushed together. We waited twenty minutes without anyone coming to take our order because every waitress in the restaurant was paying attention to the other group and ignoring everyone else that was sitting nearby. I understand that they also need their orders to be taken however, after that was done the girls stood around continuing to ignore the rest of the people. After we finally got our food we had asked for another sauce because they only gave us three (there were four of us) and the girl gave us a hard time about it and reluctantly left to get it. She disappeared and never returned to our table, instead she returned to the large table. We had get up and ask the person in the kitchen for another sauce and bill. We have not retuned yet.

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Restaurantica12
Par

Yummy Chicken Pita

Great restaurant with a friendly staff. The food tasted fresh and was arranged on the plate with an appetizing style. Arguably the best chicken on a pita I've ever had. The pita was thin and pliable instead of overly thick. I liked how the chicken and other toppings were spilling forth from the pita like a cornucopia. The pineapple slices and the different spices went surprisingly well together. Clean interior with plenty of parking around the building. I look forward to returning and sampling more of their menu in the future. Truly a great place.

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Restaurantica12
Par

RUDE SERVICE

These people need to respect their clients. I think all of the reviews here are fake. I don't know about other locations but the one in Burlington is by far the worst restaurant experience I've had. I went there two times and everytime the waiter was rude whether in his service, in the way he talks, and treat the customers. The waitress was actually polite but the Tall skinny waiter with golden cross necklace is a disgrace to the community and with zero ethics, values, and principles. That waiter is rude and when talking nicely to him he actually starts bluffing and mumbling in Arabic. On top of all this he was hitting on my wife and the way he was looking at her is absolutely assaulting and disrespectful. I decided to write this complaint and I am planning to go a next time cause I really think people like him shouldn't serve and I am pretty sure he is discriminating others freely. Somebody has to put an end.

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BellaTuta
Par

Disgusted with the Owners lack of Customer Service

Re: Montforts on Brant in Burlington Here's the true story from a paying customer. I called to order for pick-up, 1 meat & hummus and 4 falafel pieces. Then, I called back to order a Falafel Sandwich. I went to pick them up and when I arrived at work, I noticed the whole order was wrong. I received a meat/hummus, and two orders of falafel pieces (total 8 pieces). I called the place, and a woman answered and I indicated to her who I was and what my previous order was and explained that the order was incorrect. The owner proceeded to raise her voice to indicting that "it's unbelievable how I could have ordered wrong in the first place" in a heavy arabic accent. Then HUNG-UP on me. I proceeded to call back, she answered again and I asked for the owner/manager, to receive a response of "I am the owner". At that point, I said, WOW- Great Customer Services. I speak perfect English. I know what I ordered. I don't know how they treat paying customers in their country, clearly respect is a foreign word to her, but in this country- Customer Services and human respect is common sense. I am appauled, disgusted and angered how this person treats customers. NEVER AGAIN WILL I ATTEND ANY MONTFORTS ANYWHERE!

Atmosphère: 2/5
Nourriture: 3/5
Service: 1/5
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