Big Wheel Brake & Alignment Ltd
4/5
Détails
Information
Évaluations
Localisation
Détails et description

Produits et services

  • équilibrage de roues,
  • échappement,

Marques disponibles

  • hankook,
  • dunlop,
  • michelin,
  • toyo,
  • goodyear,
  • bridgestone,

Langues parlées

  • anglais,
Localisation
25 Lewis Rd, Guelph ON N1H 1E9
Information utile

Heures d'ouverture *Horaire des Fêtes

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Mardi
Mercredi
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Modes de paiement:

Évaluations et commentaires - Big Wheel Brake & Alignment Ltd

Quelle note donneriez-vous à cette entreprise?
4/5
  • Excellent
  • Très bien
  • Bien
  • Faible
  • Mauvais
6
0
0
0
2
  • Service:
relevance:
Langue:
bob296
Par

Would not recommend

I went there just a couple months ago, the customer service was nice, pleasant. Went to get an oil change which was $50.00 the highest I have ever paid and ZERO extras were included. The second reason was to get my car aligned. When it was done, the following day I took it for a long run and every single time I tapped the brakes the entire car shook. They offered to fix it if I wanted to go back, but why go back and get even more problems? Took it to my original guy and the problem was fixed, will never go back, will never recommend, absolutely horrible car servicing and although pricing on the alignment was on par, the oil change was way out of wack.

Service: 1/5
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Réponse d'entreprise 11 décembre 2012

Our Oil Change is referred to a Oil Service and consists of a full under he hood and undercarrige check and a test drive .We use premium oil and filters as well as fill topping up all fluids ! As far as the alignment goes ,it was preformed as requested and noted the vehicle has brake shake which has nothing to do with the alignment but could be repaired with new brake rotors and customer declined.We would be more than happy to resolve the shake with the replacement of the brake rotors.Maybe this customer mistakenly thought the issue was a alignment issue instead of the brake issue.

sasha78
Par

Recommend

Knowledgeable, accomodating operation. They take the time to explain things. Fair prices, up to date technology, straight shooters, no BS. I trust them completely. Even though they're busy, I've been helped out on short notice several times in the twenty plus years they've looked after my cars. Try them and you'll have the answer when your friends ask if you know a good mechanic.

Service: 5/5
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chloe118
Par

Avoid This Place!!

After changing the tie rod ends myself I needed to get an aligngment, so I looked up this place. There was no modern equipment or computers used (as thier ad says). The guy (actually the owner) took a bar and some chalk, measured the distance between the wheels and then pulled out a sledge hammer and started bashing on my wheels. Once finished he charged me $80. I drove the truck away and immediately noticed it pulling to the left and took it right back. After I politely said the truck alignment is not right, the guy got agressive and in my face and basically scared me away. So there you go.

Service: 1/5
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Réponse d'entreprise 13 décembre 2010

Customer asked for a Toe settng only!! as per tie rod (customer)replacement.We do use Hunter wheel alignment computer diagnoses.Ask for a four wheel align if you need it.

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