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I honestly love sushi and I have never been treated in such a rude way before!! The waitresses are just plain RUDE! Everyone at the table had their food and I was the last one to be served... the waitress comes with the food and just chucks it at the edge of table... and I was sitting in the corner!... the people who work there are just horrible and the food isn't that great! A friend of mine went there a few days later and said she saw a MOUSE in the washroom EWWW! I will never EVER go back back to this dirty restaurant... and I did read some of the reviews where customers had their food served in dirty plates... yep had that happen as well.. DISGUSTING PLACE
I love Sushi, my husband is a sushi snob and does not like all you can eat, but love it. I have been to a few of the all you can eat places in town, I frequent and love Hockey and Samura. A friend took us to W Sushi and it was very different from what we are used to. The service was slow and we didn'g get things that we ordered. But that is fine because we would have run out of time anyways. Not that we were in a hurry, but there is a time limit! The food was pretty good and it was nice to try a few new things. But I can't handle the stress of the timelimit when the staff is so slow, I would be afraid to go when it is busy. So we won't be going back. Pros- Clean Good food Cons- Slow Bad Service
Let me just front with you right now: I just made an account so that I could write a little something. I've been to W a few times since it opened. The first few visits were great (service, quality, etc.). I'm disappointed to say, however, that the previous reviews for this restaurant nail it completely. I was excited to take a friend from out of town here for dinner as I had not been here for a while. Not only was the service terrible (there was some lack of understanding what we wanted even when pointing at the menu and I wasn't too pleased at how we were treated in general), however, we were blatantly ignored for 20 minutes between each ordering. It also seemed to take the same amount of time to get a second or third refill on tea. The pieces we did receive were fairly standard. I felt like a few of the cuts of meat were rather warm. The red snapper (sashimi) in particular simply tasted of water. The salmon (sashimi) left something to be desired. I feel as though these things were better in the past. I have to give them props for the grilled eggplant, though. It was very tasty. Overall, I left the restaurant extremely dissatisfied and embarassed that I had selected that place over another venue. I did not feel as though we were treated properly and would say that some interactions with the staff left quite a lot to be desired. I think for the time being, I'll stick to fish of a cooked variety...
My friend and I went to W for lunch The service was bad and the attitude of the employees is terrible. The service is slow, the rice was warm and the sushi is average. End of the meal ordered ice cream, waited 10 minutes. Upon cashing out I ask if I could take it to go since it hadn't arrived at the table yet, she said I had to stand there and eat it. Brought out in a bowl set it at the cash register. Needless to say I wasn't about to eat my ice cream while standing there. When I went to pay cash, she handed me small change. I asked for a 5.00 bill instead and she said "your price doesn't include tip!" I had change that I already prepared to hand to her. Never had a restaurant make me feel like I was wasting their time. Will NEVER go back.
Food is great here. But the service is pretty bad. Don't even remember being greeted at the door just shown to the table. Took over 10 min for a server to come to the table. The server had a very bad attitude. She was short and couldn't care less. The food on the other hand is very good.
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