Shanloon Restaurant

Was given time slot for Christmas Eve pick up, waited over an hour and half for pick up. No apology, no explanation, no compensation. Absolutely ridiculous.

This. Place. Suck. Worst managed restuarant every. Call at 5 for delivery and cant get anything out until 630 at the earliest. This is not a one off situation, it's always like this. Actually havnt eaten here in over a year but tried to on several occasions. They lose money and customers every day but when your are the only chinese food restaurant you can do whatever you want I guess. This. TOWN. Sucks. Worst managed city as well.

Very Good buffet, takeout better

Good variety. Hot, refilled often. Tasty. Best times to go are when busiest so it's right outta the kitchen. Needs Hot & Sour soup instead of Wonton which I've yet to see anyone take. Limited salad bar, desserts are ice cream and squares. Decent prices. Take out is excellent but you need to remind them when you call to put in free wings and rice with orders over 25 or 35 dollars. Check b4 you leave.

Great variety and tasty food

Pembroke is really lucky to have such a full-fledged buffet. Everything is well cooked and unlike some places, doesn't all taste the same. The spicy pork is really spicy and has a fresh taste. The chicken balls have lots of meat and the red sauce goes well with them. If you arrive too early some dishes won't be ready, but when they are ready, the staff keep everything replenished quickly. You won't leave hungry! I LOVE the shrimp skewers! The atmosphere is nice and calm, although it's a little chilly in the winter somtimes. The parking lot can get really full and a bit tricky to get in and out of. The staff are friendly but the need to interact is minimal in a buffet restaurant. The one lady always says "Enjoy your meal" even when there's no meal in front of you, and sometimes when you're paying and leaving.

It's A Buffet for Sure

Service is what you expect from the poor girl who is there everyday all day long and doesn't get tips! I'd do the same! That's why we usually tip her above average! They always are full inhouse and have Hot Fresh food everytime we are there, we go maybe once every 2 months -3 months as we live in Deep River. The only complaint i had a HUGE issue with was, we paied on our last visit and were told we would likely have been charged twice to call back and they would fix the deal. Sure enough we get home check our records and we've been charged twice. I called the resturant and had to be passed from person to person finally to the owner? who I couldn't understand, they REFUSED to come bring us the money we had to make a trip BACK into pembroke on the OWNERS terms/times! HOW RUDE!!!! We have not been back since.....