A very pleasant young man by the name of Zach waited on me. I went in to discuss two issues and he solved some others as well. He was patient, very knowledgeable and took the time to make me feel like a valued customer. Thanks, Zach. I know you helped me once before and it was also exceptional service.Lire plus
Purchased a wireless charger back in January. It quit working about 3 weeks after I bought it. Spoke to the store manager, and because Otterbox is closed for replacements she brought one in from another Telus store. I have dealt with this store in the past and they are awesome to deal with. Will continue going here for all my Telus needs.Lire plus
Just amazing!My business doesn't close until 6 pm so Piotr stayed very late to get our new phones set up.he was dealing with older,perhaps technologically challenged people so it took some effort on his part.He was very patient and helpful although his dinner was probably getting cold at home.I have always dealt with the Phone Store in the past and with the excellent service that Piotr provided I will do so in the futureLire plus
Kevin, who we dealt with today, was the best TELUS representative we have ever had!! He was totally knowledgeable, helpful and efficient, assisting us with a process in which we had several attempts at various stores in B.C. and Alberta. If i could give him a higher rating than what is available here I would!! He gave us advice and smoothly assisted us in the process, and even suggested further bundle deals to save us money. I doubt we will deal with anyone else!! EXEMPLARY SERVICE!! TEN/TEN !
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