UPS
1.1/5
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5960 Ferguson Rd, Richmond BC V7B 1M6
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1.1/5
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    yp705402
    Par

    Package not delivered on expected date with reason stated: "The receiver is not listed in the building directory. We are attempting to update this information." The enterphone panel to my building has no directory, but clearly states to dial the suite number of the resident -- which is listed on the package. I also received no communication from UPS in regards to this, I had to reach out to them to resolve this... Does anyone know how to provide good service anymore?

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    aqua5960
    Par

    The driver doesn't know how to use the GPS because every time, they sent the package back to the warehouse because the address is incorrect. Also, calling UPS is terrible as they seems to have no hands to pick up the phone. Or better yet, they are not working at all. UPS should never have existed at all.

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    roxy9158
    Par

    The worse. Useless customer service. No help whatsoever!! I will never purchase items from a store/person that uses this service again

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    thec2494
    Par

    Terrible service. Tracking info isn't up to date, drivers don't leave delivery notices, or say they attempted delivery but didn't, staff at call centre are hopeless. UPS should not be in business as there are better competitors out there.

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    sand2522179244
    Par

    I sent a pkg out on Nov 1st - overnight delivery. Today is the 14th and it is still missing in transit. It arrived to the Richmond depot on Nov 1st and never left. Final destination - Medicine Hat, AB. Tracking is slow and no one has contacted me about this. :-(

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